Return & Refund Policy

Standard Return Window.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility
To be eligible for a return, your item must be in the exact condition that you received it: unworn or unused, with tags still attached, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return
To initiate a return, please contact us at support@clickit2shipit.com. 

If your return request is accepted, we will send you a return shipping label along with detailed instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.

Approved returns must be mailed to our facility at the following address:
107 Broughton St
Madison, AL 35756
United States

Damages and Order Issues
Please inspect your order upon arrival. Contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right.

Exceptions and Non-Returnable Items
Certain types of items cannot be returned. These include:
* Perishable goods (such as food, flowers, or plants)
* Custom products (such as special orders or personalized items)
* Personal care goods (such as beauty products)
* Hazardous materials, flammable liquids, or gases
* Sale items and gift cards

Please get in touch at support@clickit2shipit.com if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get the item you want is to return the item you currently have. Once the return is accepted, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period
Notwithstanding the above, if your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As stated above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof 

Refunds
We will notify you once we have received and inspected your return to let you know if the refund was approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take additional time for your bank or credit card company to process and post the refund. 

If more than 15 business days have passed since we approved your return, please contact us immediately at support@clickit2shipit.com.